Shipping Policy

At Zeenus, we strive to deliver your favorite fragrances quickly, safely, and securely.

Shipping Coverage

• We currently ship across all serviceable locations in India.
• International shipping is not available at this time.

Shipping Charges

• Free Delivery Across India on all orders.
• No hidden shipping charges.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated Delivery Time

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.

Order Tracking

• Once your order is shipped, you will receive a tracking link via Email or SMS.
• You can use the tracking number to monitor your shipment in real time.

Delivery Attempts

• Our courier partner will make multiple delivery attempts.
• If the delivery cannot be completed due to incorrect address or customer unavailability, the order may be returned to us.

Incorrect Shipping Information

Please ensure your shipping address and contact number are correct while placing your order.

Zeenus will not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Incorrect Orders

If you receive:

• A damaged product
• A leaking bottle
• The wrong product

Please contact us within 24 hours of delivery and share:

• Your Order ID
• An unboxing video
• Clear photos of the issue

We will review your request and provide a replacement if eligible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: zeenusofficial@gmail.com